Q&A 6 popular questions that customers ask the shop: Do you like it?

Q&A 6 popular questions that customers ask the shop: Do you like it?

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This article gathers questions that customers frequently ask. Let's see the answers below.

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For those interested in buying silk for sewing luxury dresses, please visit our shop at www.silkket.com.

Common Questions and Answers

Question: Is this real silk?

Answer: Yes, our silk is 100% pure silk. To check the authenticity of silk, you can try burning a strand. Real silk will not have a flame spread, and it can be crushed into a powder, similar to human hair.

Question: Is the fabric handwoven or machine woven?

Answer: Our silk is handwoven. Handwoven Surin cloth is known for its comfort, and it is softer compared to tightly woven machine-made fabric.

Question: Does the color fade?

Answer: Our silk has been pre-treated and steamed, so the colors do not fade significantly. However, very bright or dark colors like purple, pink, fuchsia, or black may still fade if soaked for too long or washed with strong detergent.

Question: Are the colors true to the picture?

Answer: Yes, the colors are true to the images. Our photos are taken in natural light to best reflect the actual fabric color, although viewing on different screens may cause slight variations.

Question: Does the silk need a medicinal bath?

Answer: No, the silk has already been treated and steamed, so it can be used immediately.

Question: Should the silk be pressed with glue?

Answer: It depends on personal preferences. Pressing silk with glue helps maintain its shape but may reduce breathability compared to untreated silk.

Question: What is the width of the silk fabric?

Answer: The silk fabric is 100 cm wide, and the length can vary depending on stock availability. You can order fabric in the desired length.

Question: Can I order in meters?

Answer: Yes, you can order by meters, with a minimum of 1 yard. Please specify the measurements, and we will assist with pricing and order confirmation.

How to Care for Silk

Wash the silk by hand with a mild cleaning solution. Do not use a washing machine as it can wrinkle the fabric. Avoid soaking for too long, and always dry in the shade to prevent color fading. When ironing, use a low heat setting and avoid applying direct moisture to prevent stains.

How to Iron Silk

Spray the fabric lightly before ironing. For best results, roll the fabric in a plastic bag and place it in the freezer for about 10 minutes. This helps distribute moisture evenly, making it easier to iron.

For more information or assistance, please contact our team through LineOA: @chobmai. Thank you for choosing our silk products, and we are always happy to serve you.

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